Our customer-support team can help with product questions, orders, shipping, returns, refunds, and privacy requests.
Customer support
Email: support@Velapicks.com
Phone: +65-89390221
Support hours: Monday-Friday, 9:00-18:00 Singapore Time (SGT, UTC+8), excluding public holidays.
Please include your order number when contacting us about an existing order. We aim to acknowledge customer-support messages within 2 business days.
Legal business information
Legal business name: KUAIDATA PTE. LTD.
Registered address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051
Customer support email: support@Velapicks.com
Customer support phone: +65-89390221
The contact form below sends a message to our store. Do not include full payment-card details, passwords, or unnecessary identity documents.