Terms of Service

Last updated: 7 September 2026

These Terms govern use of the Velapicks website and purchases made through the store. Velapicks is a trade name operated by KUAIDATA PTE. LTD. By using the website or placing an order, you agree to these Terms and the policies linked on the website.

Store operator

Legal business name: KUAIDATA PTE. LTD.

Registered address: 60 PAYA LEBAR ROAD, #04-16, PAYA LEBAR SQUARE, SINGAPORE 409051

Customer support email: support@Velapicks.com

Customer support phone: +65-89390221

Website and product information

We make reasonable efforts to provide accurate product titles, descriptions, images, options, prices, and availability. Screen settings, lighting, measurements, manufacturing batches, and individual fit can cause reasonable differences. Product pages do not promise medical treatment, guaranteed body changes, or identical personal results.

Orders and acceptance

An order is a request to purchase. We may verify payment, address, availability, fraud risk, shipping support, and legal requirements before accepting or fulfilling it. We may cancel or refund an order for unavailability, obvious pricing or content errors, unsupported destination, payment failure, suspected fraud, or legal restriction.

Prices, currency, and payment

Store prices are displayed in the currency shown on the website or checkout. Available payment methods are displayed at checkout and may differ by location. Customers are responsible for reviewing the final item price, shipping charge, taxes, and order total before payment.

Shipping and delivery

Processing, delivery estimates, fulfillment locations, tracking, duties, and customs information are described in our Shipping & Delivery policy. Delivery dates are estimates unless expressly guaranteed in writing.

Returns and refunds

Returns, hygiene restrictions, cancellations, damaged items, and refunds are governed by our Return & Refund Policy.

Acceptable use

You may use the website for lawful browsing and shopping. You must not misuse the store, interfere with security, submit fraudulent orders, scrape content at scale, upload malicious material, or infringe the rights of others.

Intellectual property

The Velapicks name, original website text, graphics, and presentation may be protected by intellectual-property law. Third-party product materials and trademarks remain the property of their respective owners. Nothing on the website grants a commercial right to copy or reuse protected material.

Third-party services

The website is hosted through Shopify and may use third-party payment, logistics, analytics, advertising, and customer-support services. Third-party services are governed by their own terms, policies, availability, and systems.

Disclaimer and liability

To the extent permitted by law, the website and products are provided subject to the descriptions and policies stated on the site. We are not liable for indirect or consequential losses that could not reasonably have been anticipated. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

Changes

We may update these Terms to reflect changes in the store, services, practices, or law. The version published when you place an order applies to that transaction unless mandatory law requires otherwise.

Contact